Hotel policies are general and may vary by room type. Please check the description of your room.
If you must cancel your reservation, please notify us 24 hours prior to arrival to avoid a charge of one night's stay plus tax. If you simply do not check-in, you will be charged one night's stay plus tax.
|Children's accommodation and extra beds||
Our hotel extends a warm welcome to guests of all ages. Kids under 12 stay for free!*
*extra charge for additional bed only
HELIOPARK Residence's pet policy welcomes guests with pets with a maximum weight 16 kg per pet. An additional fee applies once a stay for one pet. Hotel guests are encouraged to research our pet policy at their destination hotel. For more information, please contact the receptionist by phone +7-8412-59-59-55
|Bank cards||VISA, MasterCard, AmericanExpress, Maestro|
1 hour everyday in HELIO SPA is available for every hotel guest. For more information, please contact the receptionist by phone +7-8412-59-59-55